The client’s side
The part of the business your clients touch. It should look like you run a real company — because you do.
Her house was cleaned yesterday. She is on the couch with coffee, and she gets one short message asking how it went. Not at 7pm last night while she was making dinner. This morning, when she has a minute and the house still looks like that.
What it does about it
The specifics.
They book and look things up themselves
Upcoming visits, past visits, any invoice. Every one of those is a text message you no longer have to answer at 9pm.
Quality surveys, 24 hours after the clean
Timing is the whole trick. Same-night surveys get ignored. Next-morning surveys get answered, and they get answered honestly.
Tipping, right there in the survey
One tap for this visit, or set it once and it applies to every visit. Most people want to tip and simply never have the moment or the cash.
The tip goes to the crew that was there
Split across the people who actually did the work that day, not pooled into a general fund and forgotten.
See it on your own week.
Half an hour, your real jobs, no canned demo account.